Choosing the right hospice agency is one of the most critical decisions a caregiver or patient will make, often under time pressure. While all Medicare-certified hospices must provide the same core services, the quality, speed, and reliability of delivery vary significantly.

  • You have the right to choose which hospice provider enters your home. In most regions, there are numerous agencies available, each with different strengths. We highly recommend doing your homework before signing. Start by visiting the Medicare Hospice Compare website to review quality ratings, family satisfaction scores, and clinical stats for providers in your specific zip code.

  • I always tell my community: you don’t have to go with the first name on the list. Take the time to talk to a few different agencies. You deserve a team that feels like the right match for your loved one. To help you navigate those interviews like a pro, utilize my Hospice Interview Tool to track answers and compare providers side-by-side.

  • I want you to remember one thing: if the vibe is off or the care isn't there, you can leave. You aren't signing your life away to one company. You can transfer to a different agency that better aligns with your family’s needs. My goal is to make sure you get it right the first time, but if things change, know that you have the power to make a switch.

    Should I Stay or Should I Go? A 60-Second Quality Check for Your Hospice Care.

CMS Care Compare
Interview Questions
Should I Stay or Should I Go?